... also tried to examine the influence of media richness and dialogic loop on citizen engagement through government social media (CEGSM) using multivariate analysis method. Findings The results highlighted clusters of words/terms present in the tweets related to COVID-19 combating strategies...

.../willingness to use this new device for reading. Hence, this paper aims to explore what factors drive users to use dedicated e‐book readers for reading. Design/methodology/approach The study proposes a causal model that explores how convenience, compatibility, and media richness affect users' attitudes...