... Publishing Limited Licensed re-use rights only Involvement e-WOM Attribution theory Confirmation bias Negativity effect Online book review Several unique characteristics of hedonic goods, such as books, movies and music, increase the uncertainty involved in their judgment and selection...

... of reviews vary from platforms and make it hard to evaluate book comprehensively based on single-source data. Online book reviews from a wide range of sources can assess book impact from multiple perspectives and dimensions. Practical implications In order to illustrate the value of the authors’ method...