... fairness. This also implies that an online user's satisfaction and trust are not just related to products: therefore vendors should put effort into the pre‐ and post‐sale experiences. © Emerald Group Publishing Limited 2012 B2C Fairness Trust Satisfaction Continuance intentions Online...

... Banks Online operations Corporate communications Regulatory bodies around the globe have begun to require public firms to make their obligatory disclosures sooner (Pinsker, 2008), so the technological support underlying corporate reporting is being continuously improved. The banks, especially...

... of knowledge on communication modes and makes some suggestions, which could improve its potential in an online world. © Emerald Group Publishing Limited 2009 Face‐to‐face communications Online operations Virtual work Communication technologies In education, in business, in the professions...

...” – which may be predominantly acquaintances or strangers (Thelwall, 2008b) – but the majority of interactions probably occur among offline friends (Golder et al., 2007). © Emerald Group Publishing Limited 2009 Social networks Online operations Internet Information retrieval...

... and Turkey is developing country according to general economic levels, which can be illustrated by GDP per capita. Online operations Taxation Internet Turkey South Korea For a long time, government services have been regarded as synonymous with bureaucracy in both developing...

... at: carla.ruiz@uv.es © Emerald Group Publishing Limited 2008 Innovation Online operations Shopping Consumer behaviour Electronic commerce Spain E‐commerce adoption depends on the profile of potential consumers as not all consumers accept an innovation at the same time (Rogers, 1962...

... This is the first study to examine the effect of industrial concentration on the disclosure of information online. © Emerald Group Publishing Limited 2008 Isabel Gallego Álvarez can be contacted at: igallego@usal.es; lajefa@usal.es; lrodomin@usal.es Internet Online operations Information...

..., five (1.8 per cent) were vice‐head nurses, 249 (90.9 per cent) were nurses and two (0.7 per cent) did not state their positions. The average age of the respondents was 29.91 (SD=6.35). Respondent age ranged from 20 to 55. © Emerald Group Publishing Limited 2008 Attitudes Online...

.... Chiann‐Ru Song can be contacted at: telcrs@ccu.edu.tw © Emerald Group Publishing Limited 2008 Taiwan Students Games (curriculum) Language Online operations As an important aspect of teaching second language (L2) writing, critical thinking (CT) has received considerable attention...

... Government Incentives (psychology) Best practice Online operations Spain Under these four categories various incentives have been examined in prior studies that seek to explain the paper‐based reporting of better public financial information. Thus, under political incentives, political competition...

... Knowledge transfer Online operations Government User information acquisition. This dimension examines the features available to acquire information from and about portal users. Membership sign‐up is perhaps the most common tool and provides a convenient way of capturing user behaviour...

... the methods by which academic knowledge is both constructed and disseminated. © Emerald Group Publishing Limited 2008 Peer review Knowledge creation Publications Online operations The internet enables users to produce and distribute content almost as easily as they receive it. One specific...

... the professional knowledge of a doctor or a lawyer (Gambetta, 2000 ; McKnight and Chervany, 2002). Trust Online operations User studies Behaviour Electronic commerce Since consumers may be apprehensive about buying something they cannot see, touch or feel, trust is a key to overcome...

... possesses on them (Bateson and Hui, 1992). H2b. Reading the privacy statement has a positive impact on perceived trust in the cyber merchant. Electronic commerce Privacy Trust Online operations Internet In the first half of 2006, USA web retailers sold $49.3 billion worth...

.... Carlos Serrano‐Cinca can be contacted at: serrano@unizar.es © Emerald Group Publishing Limited 2007 Financial reporting Online operations Disclosure Financial institutions Linear structure equation modelling Disclosure incentives: corporate size. The first hypothesis...

... of such communities. Julia A. Hersberger can be contacted at: jahersbe@uncg.edu © Emerald Group Publishing Limited 2007 Virtual organizations Communities Social networks Information exchange Information industry Online operations Studies of collaborative information use in electronic...

...' perceptions cannot explain the observed intensity of use. Nevertheless, we consider that it does not provide a tool for correcting the errors, so it does not actually solve the problem. © Emerald Group Publishing Limited 2006 Online operations Employee behaviour Electronic commerce General...

... candidates for requirements elicitation. Originality/value Few articles discuss the relationship between user roles and requirements; therefore, the originality of this study is high. © Emerald Group Publishing Limited 2005 Communities Online operations Worldwide web User interfaces...