... 14 07 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Sentiment analysis Opinion mining YouTube Web 2.0 Mozdeh News channels Social media Audiences With the presence of the Internet, traditional mass media communication...

... the rigid One-Child Policy to the Selective Two-Child Policy then to the Universal Two-Child Policy aroused great attention of the Chinese people. Design/methodology/approach This research uses the crawler technique to extract data on the Sina Weibo platform. Through opinion mining of Weibo posts on two...

... Sentiment analysis Gender Opinion mining Gender bias Thus, for example, a company exploiting sentiment analysis for customer relations management (Waller and Fawcett, 2013) might find that 50 per cent of female-authored reviews of their product were positive in comparison to 40 per cent of male...

... 2017 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Social media Sentiment analysis Opinion mining Online customer relations management Sentiment analysis is the computer-based estimation of the sentiment expressed in text...

... to detect and track emergency events and provide decision support for government and emergency management departments. Design/methodology/approach In this paper, a novel emergency event detection and opinion mining method is proposed for emergency management using cross-media analytics. In the proposed...

... competitors by analyzing the public social media data. Design/methodology/approach – An exploratory test using a multiple case study approach was used to compare two competing smartphone manufacturers. Opinion mining and sentiment analysis are conducted first, followed by further validation of results...

... to assist them in making decisions and to identify fraud. Design/methodology/approach The research extracted the recruitment information of normal and fraudulent companies separately from the internet by employing techniques of natural language processing, opinion mining and competitive intelligence...