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Keywords: Product users
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Journal Articles
Journal:
Online Information Review
Online Information Review (2018) 42 (3): 304–323.
Published: 11 June 2018
... of this paper is to explore product users’ knowledge construction in solving technical problems on LinkedIn, which was chosen as a case example. Design/methodology/approach Discussion threads with rich knowledge elements were selected from an interest group about solving technical problems with laptops...
