...Troy Watson Digital libraries Reference services Reference services in libraries have evolved over recent years. Most libraries are now providing a virtual reference service to users in various formats such as chat, instant messaging and e‐mail, often in collaboration with libraries...

... Emerald Group Publishing Limited 2007 Computer software Information retrieval Reference services WoS has provided the Author Finder module since mid‐2006. It has offered a four‐step process to help the users in “disambiguating” author names. It was a good start, but some of the steps...

... (WoS) on the Web of Knowledge (WoK) platform, it is easy to do on the Dialog platform for the ISI Citation Indexes by simply applying the /CR limit filter to any set produced by a search. © Emerald Group Publishing Limited 2007 Reference services Databases Like diamond rings...

... . Binghamton, NY : Haworth Information Press   2006 . 538 pp. , ISBN: 078903025X Soft cover (also published as Journal of Library Administration 43, 3/4 and 44, 1/2) © Emerald Group Publishing Limited 2007 --> Quality Electronic publishing Internet Reference services ...

...Madely du Preez Any information manager or librarian tasked with the creation, provision or instruction of reference services to distance learners via the Internet will find this practical book very valuable. It includes a useful index, and each chapter includes own lists of references...

... . Binghamton, NY : Haworth Information Press   2005 . 310 pp. , ISBN: 0789028409   US$34.95 soft cover (also published as The Reference Librarian, No. 91/92) © Emerald Group Publishing Limited 2006 --> Reference services This is a collection of essays taking as its theme...

... reviews of various open access reference sources. Worldwide web Reference services Information systems That said, there are still good examples of the original publisher of brand‐name encyclopaedias, dictionaries, almanacs and atlases offering open access to a reference suite. It may...

... --> Reference services Internet This is the second edition of a work which was originally published in 2002. It has now been thoroughly updated and contains information on new developments such as blogs and RSS feeds. McDermott works at a “high‐tech reference desk” in the San Marino Public Library...

... publications and research fields as an example. Findings Finds that citation counts and impact factors can be easily manipulated. Originality/value Gives a strong view to a controversial subject. © Emerald Group Publishing Limited 2005 Performance measures Reference services Literature...

... and public library reference services in an increasingly electronic age, paying special attention and emphasis to the Australian environment. Between November 2002 and February 2003 the authors were commissioned by the State Library (SLV) of Victoria to review the VISioN reference service provided...

... Publishing Limited 2005 Reference services Internet Search engines The launch of Google Scholar – not surprisingly – drew much attention and praise, although not necessarily for the right reasons, both from the popular and the professional media. Google makes it very easy and free to find...

... This paper is valuable to those who want to identify a good browsable cited reference index. Reference services Internet Indexing services © Emerald Group Publishing Limited 2005 As savvy searchers know, comprehensive searches by author and/or journal title should often start with browsing...

...Peter Limb Charles R.   Anderson . Puzzles and Essays from “The Exchange”: Tricky Reference Questions . Binghamton, NY : Haworth Press   2003 . 215 pp. , ISBN: 0789017628   Price not reported (soft cover) © Emerald Group Publishing Limited 2004 --> Reference...

...Surithong Srisa‐ard Edited by R. David   Lankes , Charles R.   McClure , Melissa   Gross and Jeffrey   Pomerantz . Implementing Digital Reference Services: Setting Standards and Making It Real . London : Facet Publishing   2003 . 232 pp. , ISBN: 1856044629   £45.00...

... Libraries Search engines Reference services This Guide is a useful and “user‐friendly” instructional guide, especially written for librarians concerned with how they can get the most out of computer search engines, how to find people and public records with a minimum of fuss, tracking down both...

...Lan Anh Tran Edited by R.D.   Lankes , J.W.   Collins and A.S   Kasowitz . Digital Reference Service in the New Millennium: Planning, Management, and Evaluation . New York, NY : Neal‐Schuman Publishers   2000 . 246 pp. , ISBN: ISBN 1555703844 The New Library Series, 6...

...Kaba Abdoulaye; Shaheen Majid The integration of the Internet has affected all functions of the library, particularly reference services. In the reference department, this integration has led to the utilisation of new tools and methods for providing information to library users. This study...