... with different middle initials, and offers three options to increase, focus or keep the name as a search argument as entered (see Figure 1). © Emerald Group Publishing Limited 2007 Computer software Information retrieval Reference services The underlying software issue related to cited...

...Troy Watson Digital libraries Reference services Reference services in libraries have evolved over recent years. Most libraries are now providing a virtual reference service to users in various formats such as chat, instant messaging and e‐mail, often in collaboration with libraries...

... references – not even in the most scholarly journals, as will be discussed later. © Emerald Group Publishing Limited 2007 Reference services Databases Like diamond rings, databases with cited references come in quite a variety. Selecting the most appropriate cited reference enhanced...

...) © Emerald Group Publishing Limited 2007 --> Quality Electronic publishing Internet Reference services Internet reference resources have become vast in volume. A large number of unreliable and untrustworthy resources, especially where web search engines generate thousands of hits...

...Madely du Preez Provision of information services, especially reference services to distance learners, has always posed a problem, especially when considering the geographical divide between the learners and the institution. The Internet has changed most of this, since most library information...

... Group Publishing Limited 2006 --> Reference services This is a collection of essays taking as its theme the migration of reference sources from print to the web. It starts off brightly with Margaret Landesman's historical look at what is generally meant by a reference collection...

... Group Publishing Limited 2006 Worldwide web Reference services Information systems The two previous Savvy Searching columns discussed open access to scholarly indexing/abstracting and full‐text documents (Jacsó, 2006a, b). The open access movement actually started with the digital...

... --> Reference services Internet This is the second edition of a work which was originally published in 2002. It has now been thoroughly updated and contains information on new developments such as blogs and RSS feeds. McDermott works at a “high‐tech reference desk” in the San Marino Public Library...

... publications and research fields as an example. Findings Finds that citation counts and impact factors can be easily manipulated. Originality/value Gives a strong view to a controversial subject. © Emerald Group Publishing Limited 2005 Performance measures Reference services Literature...

... and public library reference services in an increasingly electronic age, paying special attention and emphasis to the Australian environment. Public and state library reference services are affected by many different factors. These include: Between November 2002 and February 2003 the authors were...

... Publishing Limited 2005 Reference services Internet Search engines The launch of Google Scholar – not surprisingly – drew much attention and praise, although not necessarily for the right reasons, both from the popular and the professional media. Google makes it very easy and free to find...

... Reference services Internet Indexing services As savvy searchers know, comprehensive searches by author and/or journal title should often start with browsing in order to look up – among others – variant, inconsistent and/or erroneous spellings, punctuations and abbreviations in author names...

...Peter Limb Charles R.   Anderson . Puzzles and Essays from “The Exchange”: Tricky Reference Questions . Binghamton, NY : Haworth Press   2003 . 215 pp. , ISBN: 0789017628   Price not reported (soft cover) © Emerald Group Publishing Limited 2004 --> Reference...

...Surithong Srisa‐ard Edited by R. David   Lankes , Charles R.   McClure , Melissa   Gross and Jeffrey   Pomerantz . Implementing Digital Reference Services: Setting Standards and Making It Real . London : Facet Publishing   2003 . 232 pp. , ISBN: 1856044629   £45.00...

... Libraries Search engines Reference services © MCB UP Limited 2003 --> Irene E   McDermott . The Librarian's Internet Survival Guide: Strategies of the High‐Tech Reference Desk . Medford, NJ : Information Today   2002 . 296 pp. , ISBN: 157387129X   US$29.50 (softback) ...

...Lan Anh Tran Edited by R.D.   Lankes , J.W.   Collins and A.S   Kasowitz . Digital Reference Service in the New Millennium: Planning, Management, and Evaluation . New York, NY : Neal‐Schuman Publishers   2000 . 246 pp. , ISBN: ISBN 1555703844 The New Library Series, 6...

...Kaba Abdoulaye; Shaheen Majid The integration of the Internet has affected all functions of the library, particularly reference services. In the reference department, this integration has led to the utilisation of new tools and methods for providing information to library users. This study...