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Keywords: Review sites
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Journal Articles
Journal:
Online Information Review
Online Information Review (2018) 42 (2): 146–160.
Published: 09 April 2018
...Javier Perez-Aranda; María Manuela Guerreiro; Júlio da Costa Mendes Purpose The advent of electronic word-of-mouth (eWOM) communities and review sites has strongly affected the tourism industry, changing the way hotels and accommodations build credibility and a good image. Few studies have tested...
