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Keywords: Service levels
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Journal Articles
Journal:
Online Information Review
Online Information Review (2006) 30 (1): 83–84.
Published: 01 January 2006
... Service levels Plans Technology for Results: Developing Service‐Based Plans is one of those publications that make me wish that I were not an academic, but rather a practitioner – it would be a joy to put the excellent advice and support to use! The publication is part of the Public...
