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Keywords: Social voting
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Journal Articles
Vote or not? How various information cues affect helpfulness voting of online reviews
Available to Purchase
Journal:
Online Information Review
Online Information Review (2020) 44 (4): 787–803.
Published: 29 April 2020
.... Helpfulness voting stems from social voting, which is also referred to as social evaluation (Otterbacher, 2009), and social navigation (Lampe et al., 2007). It can be defined as a social feedback mechanism that evaluates online messages to combat information overload (Danescu-Niculescu-Mizil et...
