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Keywords: Subjective norms
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Journal Articles
Journal Articles
Online Information Review (2014) 38 (1): 78–94.
Published: 08 January 2014
... of subjective norms on the relationship between satisfaction and loyalty. Design/methodology/approach – The structural equation modelling approach was used to estimate a conceptual model based on survey data from blog readers in Taiwan. After discarding incomplete responses, the final sample consisted...

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