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Keywords: User study
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Journal Articles
Journal:
Online Information Review
Online Information Review (2019) 43 (3): 369–386.
Published: 03 December 2018
... information search and travel planning. Design/methodology/approach ColTIS was evaluated and compared with Google Talk-embedded Tripadvisor.com through a user study involving 18 pairs of participants. The data included pre- and post-search questionnaires, web search logs and chat history. For quantitative...
