... practice, interim debriefing or multiple partners. Design/methodology/approach A scaffolded approach introduces assertiveness and listening. Students prepare and discuss feedback scripts for two scenarios about problematic team members, articulate perceptions of blame (to call attention to bias...

...Caitlin E. Smith Sockbeson; Angelo S. DeNisi Purpose Research has supported both feedback’s variable effects on performance and the effect of attributions on subsequent behavior. Managers’ attributions for subordinates’ performance affect how they react to those subordinates and the feedback...