... Milton Correia de Sousa Leaders2Be, Zeist, The Netherlands Dirk van Dierendonck Rotterdam School of Management, Rotterdam, The Netherlands © Emerald Group Publishing Limited 2012 --> Employees Employees behaviour Knowledge management Leadership...

... Limited 2010 Learning Knowledge management Employees Leadership The authors point out that: […] complexity and chaos are frequently used interchangeably, even though they have almost nothing in common. The world is not chaotic; it is complex. Humans tend...

..., and appear to resonate with the Net Generation. Originality/value The paper provides a new frame of reference for understanding values. It proposes eight values in resonance with a new generation of knowledge workers. Knowledge management Employees Learning Creative thinking...

... of managers to address the demands of this new reality: Milton Correia de Sousa can be contacted at: miltonsousa@leaders2be.com © Emerald Group Publishing Limited 2010 Knowledge management Employees Leadership Employees behaviour Knowledge is the main asset of today's globalized...

... Group Publishing Limited 2010 Knowledge management Employees Workplace For many of today's organizations, the critical importance of the knowledge worker's role in an organization's performance for the past decade has been addressed and carried forward under the umbrella of knowledge...

... of these techniques is emotional intelligence. Emotional intelligence Knowledge management Employees Leadership Organizational development The basic premise of the knowledge‐based organization, to deliver the highest quality and most technologically innovative products or services at the lowest...

... productivity and performance. When they embarked on their project, Davenport et al. (2002) found that many managers were hesitant to categorize their employees. One area that proved especially sensitive was the issue of “high‐end knowledge work,” the term used by the investigators in questioning...

... integrate the bits of information to form a coherent picture that is relevant to them. In the future, as the amount of information explodes, people will need help filtering, prioritizing, and integrating information. Knowledge management Employees Information exchange Knowledge management Education...

.... It introduces the idea of capacities in support of building the mind/brain infrastructure. © Emerald Group Publishing Limited 2010 Multiskilling Sustainable development Learning Knowledge management Employees Brain Henry Ford is credited as saying, “If you think you can or you think...

... overburden of the early twenty‐first century cyber‐socialization. © Emerald Group Publishing Limited 2010 Knowledge management Employees Universities Continuing development Leadership Lifelong learning My appreciation to Tom Abeles and Emerald Publishing for this opportunity...