...Francesco A. Calabrese; Patrice Jackson; Candace Cole; Isabel Lazar; Leah Morell Purpose This paper aims to describe knowledge productivity coaches and the approach Lockheed Martin has taken to ensure that its employees have the knowledge and skills needed to utilize its information system...

...David Shupe; Rich Edwards Purpose The purpose of this paper is to describe how Kirkwood Community College uses a learning outcomes information system (eLumen Achievement) in any wireless or even nonwireless setting to directly improve student learning by evaluating student performance...

... access to both academic and operational information. While this process may be time‐consuming and disorderly, it is a promising tool for bringing about organizational change. © MCB UP Limited 2003 Strategic planning Information systems Higher education Colleges Community college...