...Kazuyuki Suzuki Purpose This study proposes a problem-solving framework grounded in Total Quality Management (TQM) to enhance preparedness for future pandemics. By comparing COVID-19 responses in Japan, United States, Taiwan, and India, it examines how TQM principles can strengthen adaptive...

... the factors influencing citizens’ acceptance of smart city services in India. Design/methodology/approach Based on the literature review, a framework was developed that integrates theories from Technology Acceptance Model, Theory of Reasoned Action, Social Cognitive Theory, and Trust, with six variables...

.../approach This study is based on secondary sources of information, such as national and international reports, journal articles, and institutional websites that discuss the use of AI technology by the police in India. Findings AI has proven to be effective in policing, from preventing crime...

...Asmat Ara Shaikh; Arya Kumar; Apoorva Mishra; Yasir Arafat Elahi Purpose This article examines customer satisfaction in using banking services through Artificial Intelligence (AI) in India. It addresses two questions: first, will customers perceive AI technology as a reliable and efficient...

...Akshita Arora Purpose The effectiveness of independent directors in making autonomous decisions for better corporate governance in organizations has often been questioned. This paper aims to investigate their role in company’s decision making in India and the reasons behind their ineffectiveness...

...S. Sri Sakuntala; Srinivas Sarakanam; Avinash Dhavan; Rashi Taggar; Garima Kohli Purpose The paper examines the recent trends in information technology for combating corruption and its impact on the Indian economy. It further explores how technology is being used to tackle corruption in India...

...Eliza Sharma; John Ben Prince Purpose The paper aims to explore the problems related to the financial management of municipal corporations in India and to suggest solutions. Design/methodology/approach The study is based on primary data collected from a sample of 577 employees of municipal...

... management Bhagavad Gita India All interviews were recorded and manually transcribed to minimize the errors. The data were then recorded manually on MS Excel. Table 1 provides an overview of the responses. Table 1 Leader respondent’s verbatim for the questions asked...

... 0.80 78.4 57^th 51 Malaysia 0.25 62.5 75^th 43 Maldives −0.26 46.2 78^th 42 China −0.32 43.3 86^th 40 India −0.23 47.6 86^th 40 Timor-Leste −0.38 41.3 94^th 38 Sri Lanka −0.32 44.2 102^nd...

... service and experiences in India. The key focus lies on the understanding of the influence of AI in the healthcare system services, the clinical treatment, and the facilities to progress with accurate and precise health screening in India. Design/methodology/approach A systematic study on the emerging...

... articles on India, Japan, Macau, Malaysia, Philippines and Singapore included in this special issue of Public Administration and Policy. Findings The responses of the governments in the six countries depend on the strength of their political will in combating corruption. The responses...