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Keywords: Street-level bureaucracy
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Journal Articles
Journal:
Public Administration and Policy
Public Administration and Policy (2024) 27 (2): 206–219.
Published: 22 August 2024
...Anang Dwi Santoso; Andries Lionardo Purpose Street-level bureaucracy (SLB) has been essential to public administration in executing government policies and shaping public service quality. This paper aims to uncover the knowledge gaps and ongoing challenges to inform future analysis on SLB...
