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Keywords: Information overload
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Journal Articles
Journal:
Pacific Accounting Review
Pacific Accounting Review (2020) 32 (3): 305–321.
Published: 27 March 2020
... for a utility company in Japan. Findings This study suggests that under information overload, in which many measures are handled simultaneously, managers who have a high Need for Cognition (NFC) can no longer use either financial or customer perspective measures effectively, while when...
