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Purpose

The purpose of this paper is to examine how both offenders and their families perceived their interactions with police and whether there were negative consequences of the offender-focused strategy that was implemented in a hot spots policing experiment.

Design/methodology/approach

Data from interviews of 32 offenders and 29 family members are examined qualitatively for themes to evaluate how the strategy was carried out and how it impacted offenders’ behavior and both groups’ perceptions of the police detectives and the strategy overall.

Findings

The results show that there was overwhelming agreement by both offenders and their family members that the police detectives who contacted them treated both groups with dignity and respect. After the contact was over, the offenders appeared to commit less crime, followed probation more closely, and had positive feelings about what the police detectives were trying to do. Improvement of the offenders’ relationships with their families was an unanticipated finding indicating a diffusion of benefits of the strategy.

Practical implications

The results suggest that when procedural justice principles are used in an offender-focused police intervention, positive impact can be achieved without negative consequences.

Originality/value

This is a rare example of an in-depth evaluation of the perceptions of offenders and family members contacted through a hot spots policing offender-focused strategy.

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