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Purpose

Around 87 percent of employees are not engaged in their work and 82 percent have withdrawal intentions across the globe. Considering these emerging challenges the purpose of this paper is to investigate the associations between inter-role conflicts, work engagement and turnover intention considering person-job-fit (PJF) as a moderator.

Design/methodology/approach

The data from 343 Punjab police employees were collected on a convenience basis through a questionnaire-based survey. The study used the second generation data analysis technique (i.e. structural equation modeling) in two stages.

Findings

The results found work engagement as a mediator between inter-role conflicts and turnover intention. In addition, PJF was found to moderate these relations.

Research limitations/implications

This study collected data from a single province of the county. The study has implications for the academicians and policymakers.

Originality/value

Considering the emerging challenges to policing, this study is first of its kind to examine the moderating role of PJF. This theoretical model is developed on the basis of conservation of resource theory and field theory.

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