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Keywords: Citizen complaints
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Journal Articles
Policing: An International Journal (2024) 47 (6): 1081–1094.
Published: 06 August 2024
...Allison Martin Purpose This study explores the influence of police coercive actions during Stop, Question, and Frisk (SQF) encounters on citizen complaints of police misconduct in 76 precincts in New York City. Design/methodology/approach Using data from NYPD's SQF reports, Citizen Complaint...
Journal Articles
Policing: An International Journal (2022) 45 (6): 972–988.
Published: 19 July 2022
..., investigation, and adjudication of citizen complaints. In addition, a 2007 COPS Office report focused on building trust between police and citizens, and also contains guidance for IA/OPS units in terms of their structure, complaint processes and addressing police problem behavior. In that report, the COPS...
Journal Articles
Journal Articles
Policing: An International Journal (2018) 41 (4): 496–509.
Published: 02 July 2018
...William Terrill; Jason Robert Ingram; Logan J. Somers; Eugene A. Paoline III Purpose The purpose of this paper is to empirically examine the relationship between police use of force and citizen complaints alleging improper use of force. Design/methodology/approach The current study utilizes...
Journal Articles
Policing: An International Journal (2016) 39 (4): 773–790.
Published: 21 November 2016
... could result in community cooperation and policing effectiveness (see Skogan and Frydl, 2004). Hence, race – both of the citizens being policed and of the officers doing the policing – can influence citizens’ feelings of conflict or cooperation, injustice or legitimacy. Citizen complaints have been...
Journal Articles
Policing: An International Journal (2016) 39 (3): 491–506.
Published: 15 August 2016
... Police Citizen complaints Body-worn cameras Recent police use of force incidents have highlighted the need for expanded police implementation of body-worn cameras (BWC). Access to BWC data may have mitigated conflicts between the police and the public, obviated ensuing riots and violence...
Journal Articles
Policing: An International Journal (2014) 37 (2): 239–258.
Published: 13 May 2014
... a subset of the same data to examine a large cohort of officers followed for a lengthy portion of their careers, Harris (2010) found evidence of divergent citizen complaint patterns, or trajectories, over time. Specifically, he found three groups of officers with distinct longitudinal patterns – low...
Journal Articles
Policing: An International Journal (2012) 35 (3): 505–527.
Published: 17 August 2012
... as dependent on the success of the group. Michael Dawson offered an explanation for this phenomenon that is grounded in the concept of linked fates: United States of America Ethnic groups Citizen complaints Police Citizen satisfaction Discrimination Legitimacy Public perceptions Quality...
Journal Articles
Policing: An International Journal (2010) 33 (3): 473–489.
Published: 22 August 2010
... internal mechanisms, such as early warning systems to deal with police misconduct. Internal monitoring of police conduct may be the best way to detect misconduct as relying solely on citizen complaints as measures of police misconduct does not appear to be warranted. Originality/value This paper adds...

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