...Joon Tag Cho Purpose The author explored the direct and indirect relationships between policing and citizen satisfaction, considering both the policing and neighborhood context at the regional level. Design/methodology/approach The author conducted regression and path analysis based...

... 02 2023 27 02 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Policing Asian Americans Citizen satisfaction Legitimacy System justification theory Cultural inertia thesis Research on public perceptions of and relations...

...Will Cooley; Michelle Bemiller; Eric Jefferis; Rose Penix Purpose The purpose of this paper is to examine citizen satisfaction with police services and perceived safety using survey research in two high crime neighborhoods. Problem-oriented crime deterrence strategies were used in one neighborhood...

... as an important ingredient of collective efficacy (Gibson et al., 2002 ; Sampson et al., 1997). © Emerald Group Publishing Limited 2015 Police Citizen satisfaction Trust and confidence, in stark contrast, are global assessment oriented and thus are more externally oriented...

... study and reference for future studies. © Emerald Group Publishing Limited 2015 Community-oriented policing Community relations Public perceptions Citizen satisfaction The purpose of this research is to address this gap in the literature. We begin by surveying the literature...

... has been commonly studied in two ways. First, a sizable body of literature has examined citizens’ perceptions of procedural justice during interactions with police officers and the link between these perceptions and various outcomes such as perceptions of police legitimacy, citizen satisfaction...

...Manish Madan; Mahesh K. Nalla Purpose – The purpose of this paper is to examine citizens’ perception of police in India, particularly the authors examine the factors influencing citizen satisfaction with the police in India. Design/methodology/approach – Using survey data collected from...

... survey. Management Citizen satisfaction Kinmen Island Quality of Policing Measuring performance of service is an essential part of management concepts and implies common indicators for business enterprises to measure their achievements. However, measuring service quality is regarded...

... et al., 1991). © Emerald Group Publishing Limited 2013 Public perceptions Citizen satisfaction Police Law enforcement United States of America Police forces are organized at varying levels in contemporary nations (Bayley, 1992). These include police agencies...

...Nicky Rogge; Marijn Verschelde Purpose The purpose of this paper is to propose a non‐parametric methodology to construct composite scores of citizen satisfaction with local police services. More precisely, the paper advocates a custom made version of the popular Data Envelopment Analysis approach...

... of voluntariness and anonymity verbally and through written text on the cover page of the questionnaire. United States of America Policing Immigrants Community relations Chinese people Police Citizen satisfaction As the gatekeeper of the criminal justice system, the police, among all criminal...

... as dependent on the success of the group. Michael Dawson offered an explanation for this phenomenon that is grounded in the concept of linked fates: United States of America Ethnic groups Citizen complaints Police Citizen satisfaction Discrimination Legitimacy Public perceptions Quality...