...Rachael Rief; Amaia Iratzoqui Purpose This study aims to examine how beginning-stage decisions in the crime response model affect middle- and end-stage results. It explores how dispatch time influences police deployment time. Then this study examines the impact of both dispatch and police...

... dispatchers and officers is vital to public and officer safety; it is imperative that cultural barriers preventing effective collaboration between two of the most critical components of policing are identified, and recommendations to bridge the gap are provided. Design/methodology/approach The authors use...