... the first comparative study of both citizen and police officer satisfaction and evaluates their relationship. Design/methodology/approach – This paper is based on a dyadic survey that measures citizens’ evaluation of police service quality as well as policemen’s job satisfaction. The data were...

... Police Service quality In the face of spiralling costs, rapidly increasing crime rates (Audit Commission, 1993)[1] and reduced public confidence (MORI 1994, p. 7), the 1980s and 1990s saw a marked increase in demand for improved accountability and efficiency in the police service. Influential...

... a theoretical concept that needs to be explained better if practitioners of community policing are going to measure their success against it. Community relations Crime Fear Perceptions Police Service quality USA Reduction of fear of crime has been associated with community policing programs since...