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Examines town centre management styles using Ilford town centre as an illustration of a town centre management initiative. Discuss the background to the Ilford town centre management initiative, the role of local authorities, the traders′ association, the customers, and liaison with the police and public transport. Concludes that the town centre manager has the important job of co‐ordinating many services in a post more complex and broader in scope than that of shopping centre manager.

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