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Describes the approach to the management and operation of a facilities department employed by Ernst & Young. Considers the importance of facilities departments, their financial role, premises running costs, efficient space management, contracts and competitive tendering, CAD/CAM, research projects, and organizational staffing and structure. Surmises that the way in which the facilities department is run will have a profound effect on staff attitudes and productivity,success coming from leadership and communication.
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© MCB UP Limited
1991
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