... remain vigilant in understanding these technological advancements if they hope to serve as effective intermediaries between tenants and landlords. Property management Customer satisfaction Value creation Customer service Real estate operations Property managers who treat tenants...

... elderly demographic trajectory, and notwithstanding media noise, the long-term UK prosperity is reliant on foreign migrants (Gokhale, 2013). Competitive strategy Customer satisfaction Talent Economic sustainability Residential property Strategic planning Sustainable development Housing market...

... within owner corporation legislation have been identified as collective ownership of common property; creation of rules that govern behaviour within the complex; and the creation of a governing body to control administration of the common property (Sherry, 2009, p. 133). Government policy Customer...

... – This study provides insight into the value of green facilities and user services for small office tenants. Eeva Määttänen can be contacted at: eeva.maattanen@aalto.fi © Emerald Group Publishing Limited 2014 Customer satisfaction Kano model Attractive quality Green facilities management...

... Ethics Real estate Emerging markets Nigeria Sales agents Customer satisfaction Even though licensed estate surveyors and valuers are able to perform all tasks incidental to real estate profession including agency, the law which backs the practice of the profession in Nigeria did...

..., Goodhartian, consequences of ever greater reliance on cost per m² as not just an indicator but a target. © Emerald Group Publishing Limited 2009 Performance measures Input/output analysis Customer satisfaction Benchmarking Charles Goodhart, a former chief economic advisor...