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Keywords: Customer service
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Journal Articles
Journal:
Property Management
Property Management (2020) 38 (5): 749–764.
Published: 17 July 2020
...Danielle Claire Sanderson; Dustin C. Read Purpose The purpose of this paper is to increase awareness of the value that can be derived from embracing customer service and ensuring tenant satisfaction. Design/methodology/approach This literature review synthesizes the results of research...
