Keywords: Effectiveness
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Journal Articles
Property Management (1998) 16 (4): 222–228.
Published: 01 December 1998
...Ahmed A.R. Al‐Nakeeb; Trefor Williams; Peter Hibberd; Stuart Gronow Many large construction companies in the UK are now operating a quality assurance (QA) system to ISO 9000, yet there seems to be no available evidence that they have developed any way of measuring the “effectiveness...

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