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Keywords: Empirical evidence
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Journal Articles
Samson Oluseun Ojekalu, Olatoye Ojo, Timothy Tunde Oladokun, Sumoila Aremu Olabisi, Sunday Samuel Omoniyi
Journal:
Property Management
Property Management (2019) 37 (3): 310–326.
Published: 12 December 2018
... Licensed re-use rights only Property management Customer services quality Empirical evidence Occupiers Shopping complex Quality has been opined to be ambiguous (Kasper et al., 1999). This is because formulating a comprehensive and uniform definition is challenging. Hence, Kasper...
Journal Articles
Journal:
Property Management
Property Management (2019) 37 (2): 215–228.
Published: 12 September 2018
... Limited 2018 Emerald Publishing Limited Licensed re-use rights only Service quality Empirical evidence Property managers Factors influencing Shopping complex Service quality has emerged as a vital means to attract, retain and grow customers in today’s extremely competitive market...
