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Keywords: Key performance indicators
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Journal Articles
Journal:
Property Management
Property Management 1–18.
Published: 31 October 2025
...Jes She Teo; Ainoriza Mohd Aini; Zafirah Al Sadat Zyed Purpose This study aims to validate a standardized set of key performance indicators (KPIs) for tenancy management in Malaysian public housing by employing the Delphi technique, addressing the lack of prior validation and identifying...
