... management Gated housing communities Operational efficiency Residential sector Accra Ghana Funding: This paper has not benefited from research funding. SFM has emerged as a strategic imperative in modern business operations, reflecting a growing awareness of the need to align...

...Maulid Banyani; Samwel Alananga Sanga; Benet Masika; Charles Lucian Purpose This study examines the integration of Artificial Intelligence (AI) in property management in Tanzania, evaluating its impact on operational efficiency and tenant satisfaction (SAT) within mixed-use buildings. Design...

...Yi Ling Lee; Yee Peng Chow Purpose The purpose of the paper is to investigate the nonlinear effects of environmental, social and governance (ESG) performance on operational efficiency and operational performance of Real Estate Investment Trusts (REITs). Design/methodology/approach This study...