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Keywords: Property management
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Journal Articles
Property Management (2026) 44 (2): 154–173.
Published: 24 February 2026
...Jack Cook; Sabrina Rotenberg Purpose The study's central question is how can AI enhance property management (PM) while balancing equity, ethics and sustainability? This question reveals opportunities and challenges. While AI fosters innovation and streamlines operations, it raises ethical concerns...
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Journal Articles
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Journal Articles
Property Management (2025) 43 (2): 231–263.
Published: 21 November 2024
... analysis development (IAD) framework, which extends upon Ostrom’s foundational framework. Additionally, the paper explores four different property management approaches accessible to these communities. Design/methodology/approach The research employed a mixed-method approach comprising four sequential...
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Journal Articles
Journal Articles
Property Management (2023) 41 (5): 618–628.
Published: 07 March 2023
... researchers and real estate practitioners. Design/methodology/approach Based on a survey of 1,251 individual renters in the USA, the United Kingdom (UK) and Canada, this study examines the relationship between residential property managers’ MO and performance. It extends MO research in real estate...
Journal Articles
Property Management (2022) 40 (3): 409–436.
Published: 08 March 2022
...Zisheng Song; Mats Wilhelmsson; Zan Yang Purpose This paper aims to construct rental housing indices and identify market segmentation for more effective property-management strategies. Design/methodology/approach The hedonic model was employed to construct the rental indices. Using...
Journal Articles
Property Management (2022) 40 (2): 247–264.
Published: 30 September 2021
...Taran Kaur; Priya Solomon Purpose Property management in commercial real estate (CRE) is an important operational function that needs to be managed because it brings large cost implications to the organization. As India aspires to become a developed real estate market, analysis of the growing...
Journal Articles
Property Management (2021) 39 (5): 600–617.
Published: 08 June 2021
...Philip Wong; Joseph Lai Purpose This paper aims to examine the concerns and implications of the recently enacted Property Management Services Ordinance (Cap. 626) (PMSO) of Hong Kong. Design/methodology/approach A review was undertaken to identify the characteristics of the property management...
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Journal Articles
Property Management (2020) 38 (5): 749–764.
Published: 17 July 2020
... conducted around the world to examine the value proposition of customer-focused property management. The literature was identified through a search of academic journal articles and industry publications, together with the authors' experience of working with industry practitioners. Drawing on these sources...
Journal Articles
Journal Articles
Property Management (2020) 38 (5): 627–642.
Published: 01 July 2020
... interaction safeguards its customers' identity by certifying all members before their stay as they are required to show their authentic phone numbers, photo identification and links to Facebook accounts (Cohen and Sundararajan, 2015). Airbnb Hospitality Property management Sharing economy Short-term...
Journal Articles
Property Management (2020) 38 (4): 565–583.
Published: 15 June 2020
... by an analysis of the main categories of institutional investors in commercial real estate in terms of their geographical, sector and asset foci and their operating and business models. Mainly focussing on asset and property management, the third section outlines three broad operational management models used...
Journal Articles
Property Management (2020) 38 (3): 419–435.
Published: 24 April 2020
... © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Property management Holiday home Consumer behaviour Real estate management Digital marketing Investigating and understanding the mechanisms of consumer behaviour in relation to the choice...

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