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Purpose

The purpose of this paper is to describe the current status of the Global Libraries Initiative program in Poland.

Design/methodology/approach

This paper lists the preliminary results and conclusions from the early phases of the progam.

Findings

Among the conclusions so far gathered for developing actions are: developing support for libraries for three new types of services: assistance in job seeking (because while many users make use of computers in libraries for that purpose, but only a few libraries offer relevant special activities); healthy lifestyles (some libraries have already introduced such activities, but it is hoped to develop them in a more systematic way – this area is also consistent with the overall priorities of the Global Libraries Initiative) and e‐banking for senior citizens; and improving the advocacy and outreach capabilities of libraries through additional training, as this was diagnosed as one of the weaknesses after the first round of the programme.

Originality/value

A wide range of improvement examples are provided that can be easily transferred to other countries.

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