Keywords: Academic libraries
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Journal Articles
Journal Articles
Performance Measurement and Metrics (2026) 27 (3): 206–215.
Published: 15 January 2026
... 11 2025 14 11 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Academic libraries Library assessment Student wellness Student wellbeing Student success Active workstations Active learning Nontraditional workspace Space...
Includes: Supplementary data
Journal Articles
Performance Measurement and Metrics (2026) 27 (2): 130–151.
Published: 16 December 2025
... (2023) data further reveal that academic libraries have restructured significantly, prioritizing remote engagement and virtual delivery (Association of Research Libraries, 2023c ; Johns Hopkins University Press, 2023 ; LibQUAL Association of Research Libraries, 2023). These global benchmarks...
Journal Articles
Performance Measurement and Metrics (2025) 26 (2): 145–153.
Published: 14 March 2025
..., 2023). © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Academic libraries Information service management Professional development User service management Peer support Peer evaluation Library enquiries team Knowledge sharing Best practice...
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Performance Measurement and Metrics (2024) 25 (1): 43–66.
Published: 16 April 2024
... Limited Licensed re-use rights only Usability study Academic libraries User experience Library websites Iterative assessment Website usability Over the next two months, we collected data, compiled results and recommendations and began to revise the website based on those findings. One...
Journal Articles
Performance Measurement and Metrics (2023) 24 (3-4): 121–132.
Published: 11 August 2023
... is not generating a positive return for the AAU and may even be costing the institution money. Overall, these findings highlight the importance of measuring ROI in academic libraries, particularly in Arab countries where resources may be limited. By understanding the impact of library investments on institutional...
Journal Articles
Performance Measurement and Metrics (2023) 24 (2): 101–119.
Published: 21 July 2023
... Academic libraries Learning analytics Survey development Survey reliability Survey validity While survey methodology is frequently used to conduct library research projects, the process of developing those surveys and the evaluation of the instruments themselves is often limited to only...
Journal Articles
Performance Measurement and Metrics (2021) 22 (3): 174–186.
Published: 26 October 2021
... and technical support. This research will serve as a reference point for institutions starting and/or assessing the direct impact of digital spaces on student success and learning outcomes. Originality/value Although there are many studies on the impact of academic libraries' services, space and resources...
Journal Articles
Performance Measurement and Metrics (2021) 22 (2): 137–148.
Published: 21 June 2021
... respondents who never used online library, journals and databases were lower than respondents who used those library resources, regardless of STEM and non-STEM disciplines. Originality/value Revisiting the data collected and analyzing specific user groups will be valuable to academic libraries because...
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Performance Measurement and Metrics (2020) 21 (2): 81–92.
Published: 05 May 2020
... to be prescriptive. Practical implications Academic libraries should be more intentional about positioning subject librarians to provide suggestions for textbooks or other course materials, collecting, organizing and preserving case studies and multimedia and their relationships with publishers that use models...
Journal Articles
Performance Measurement and Metrics (2019) 20 (3): 143–158.
Published: 25 November 2019
...Cecile Swiatek Purpose The French academic libraries directors association (ADBU) launched and updated a European comparative study on Key Performance Indicators (KPI) in Academic Libraries over the 2013–2017 period. The purpose of this paper is to briefly present the ADBU initiative; its main...
Journal Articles
Performance Measurement and Metrics (2019) 20 (3): 159–167.
Published: 11 October 2019
... 05 09 2019 05 09 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Academic libraries Open access Scholarly communication Article processing charges Journal subscription costs Publish and read The drive for open access...
Journal Articles
Performance Measurement and Metrics (2020) 21 (1): 1–17.
Published: 17 September 2019
... of SERVQUAL instrument and measured expectation and perception of library users and further the gap score results were compared with the previous studies of National Public Library and National Academic Library of Singapore. The final result of the study reflected that empathy and assurance dimensions rated...
Journal Articles
Performance Measurement and Metrics (2019) 20 (1): 60–71.
Published: 07 May 2019
..., the evaluation of SQ in academic libraries has become topmost priority to examine and understand the users’ needs and expectations. Performance evaluation in academic libraries helps to ascertain resources and services offered by them to maximize utilization of their resources and services. Traditionally...

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