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Keywords: Co-creating value
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2015) 16 (3): 211–233.
Published: 09 November 2015
...@joematthews.org © Emerald Group Publishing Limited 2015 Outcomes Performance measures Outputs Impacts Logic model Value of libraries ISO 16439 Value perspectives Co-creating value Evaluation models are used to assist in our understanding of the functions and services provided by any...
Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2015) 16 (1): 86–102.
Published: 13 April 2015
... to assessing the value and impact of library services. These approaches suit current changes in service culture, and emphasise working together with users to co-create value. Christine Urquhart can be contacted at: cju@aber.ac.uk © Emerald Group Publishing Limited 2015 Co-creating value Library...
