Keywords: Corporate
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Journal Articles
Performance Measurement and Metrics (2013) 14 (1): 61–70.
Published: 12 April 2013
..., the research results may not be replicable. Additionally, there is a risk of researcher bias. Practical implications The paper could be used to help study impact in other special libraries. Originality/value This paper seems to be unique in studying the impact of a corporate library using this approach...

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