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Keywords: Distance-learning
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2025) 26 (2): 145–153.
Published: 14 March 2025
.... Originality/value We feel our approach is innovative and unique because it is tailored to the needs of the Enquiries team of a distance-learning institution. Our approach emphasises collaboration, reflective practice and continuous improvement. An example of a quality measure currently in place...
