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Keywords: Electronic document delivery
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2004) 5 (1): 11–19.
Published: 01 April 2004
... of 16,298 service outlets (typically branches, but also bookmobiles). This is a major accomplishment – one about which the library community should be proud. © Emerald Group Publishing Limited 2004 Information services Performance measurement (quality) Electronic document delivery Public...
