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Keywords: ISO 11620
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2024) 25 (2): 91–100.
Published: 29 October 2024
...Roswitha Poll Purpose Standardization of library performance measures started in 1994, when several handbooks describing performance indicators had already appeared. The 1st edition of the International Standard ISO 11620 was published in 1998, followed by an amendment 5 years later, both dealing...
