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Keywords: ISO 16439
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2015) 16 (3): 211–233.
Published: 09 November 2015
...@joematthews.org © Emerald Group Publishing Limited 2015 Outcomes Performance measures Outputs Impacts Logic model Value of libraries ISO 16439 Value perspectives Co-creating value Evaluation models are used to assist in our understanding of the functions and services provided by any...
Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2012) 13 (2): 121–130.
Published: 29 June 2012
... and test such methods, and the discussion has reached a stage where a first aggregation in an International Standard seems possible and expedient. ISO therefore started a working group in December 2010. Originality/value This is the first report concerning ISO 16439. The terms “benefit”, “effect...
