Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-3 of 3
Keywords: Information control
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Listening to users: insights from a LibQUAL+® assessment of library services in central universities
Available to Purchase
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2026) 27 (2): 130–151.
Published: 16 December 2025
... students (34.9%), research scholars (18.0%) and faculty members (8.0%) to assess three core dimensions of service: affect of service (AS), information control (IC) and library as place (LP). Findings Quantitative analysis revealed that perceived service consistently exceeded minimum expectations...
Journal Articles
Envisioning excellence in the Affect of Service, Information Control and Library as a Place: a LibQUAL+® assessment of Pakistani School Libraries
Available to Purchase
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2025) 26 (4): 285–303.
Published: 25 July 2025
...Sana Azhar; Waqar Ahmad Awan; Muhammad Shahid Soroya Purpose The purpose of this study is to examine the perceived, minimum acceptable, and desired service quality of School Libraries in terms of the Affect of Service, Information Control, and as a Place using a unique LibQUAL+® Urdu-translated...
Journal Articles
Potatoes to patrons: Using a variation of Fisher’s agricultural split-plot model to explore the information control dimension of LibQUAL+
Available to Purchase
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2017) 18 (2): 96–102.
Published: 10 July 2017
... for relationships between patron types, Carnegie Classifications, and scores across the minimum, perceived, and desired questions of the information control (IC) component of the LibQUAL+ instrument. By comparing results from a library affiliated with a research institution to one from a campus more focused...
