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Keywords: Interviews
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Journal Articles
Performance Measurement and Metrics (2016) 17 (1): 83–92.
Published: 11 April 2016
...Melissa Goertzen; Nisa Bakkalbasi Purpose – In two previous papers, the authors discussed a text analysis method utilized to explore e-book usage across disciplines at Columbia University. To verify the method, the authors conducted focus group and interviews sessions with faculty members...
Journal Articles
Performance Measurement and Metrics (2012) 13 (3): 197–211.
Published: 23 November 2012
... of the concepts concerning affordances and different forms of usability. Design/methodology/approach The research has employed a variety of data‐collection methods including interviews with librarians, interviews and focus group interviews with students, coupled with tests of their capabilities using...

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