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Keywords: Iran
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Journal Articles
Aboozar Ramezani, Seyed Javad Ghazimirsaeed, Fereydoon Azadeh, Mohammad Esmaeilpour Bandboni, Mohammad Hossein YektaKooshali
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2018) 19 (3): 186–202.
Published: 26 September 2018
.... There was a significant correlation between three dimensions of service quality and service superiority gap of LibQUAL and geographical regions of Iran (p<0.01). Also, a significant correlation was found between the gaps of services and three aspects of LibQUAL model and published years through a meta...
Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2013) 14 (1): 45–60.
Published: 12 April 2013
... of the National Library of Iran (NLAI) in the year 2010. Due to the high volume of population and time & budget restrictions, 332 people formed the sample size. Findings Findings showed that from users’ views, librarians could not meet minimum users’ expectations except in some cases. Library resource...
Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2008) 9 (2): 80–93.
Published: 04 July 2008
...Nadjla Hariri; Farideh Afnani Purpose The purpose of this paper is to investigate the service quality of the central library of Iran University of Medical Sciences and Health Services (IUMS) from the viewpoints of female and male users of the library. Design/methodology/approach The study...
