Keywords: LibQUAL
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Journal Articles
Performance Measurement and Metrics (2024) 25 (3-4): 143–161.
Published: 21 October 2024
...Ayisha Zulfiqar; Ayesha Khalid Purpose This study aims to evaluate students' satisfaction with university library services in southern Punjab, Pakistan, emphasizing their perspective on service quality (SQ). Design/methodology/approach A LibQUAL+® survey with 22 core items was conducted within...
Journal Articles
Journal Articles
Performance Measurement and Metrics (2016) 17 (2): 99–121.
Published: 11 July 2016
... not previously been reviewed independently as a coherent body of work. Sheila Corrall can be contacted at: scorrall@pitt.edu © Emerald Group Publishing Limited 2016 Performance measurement Information literacy Benchmarking Relationship management Library assessment LibQUAL...

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