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Keywords: Library enquiries team
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2025) 26 (2): 145–153.
Published: 14 March 2025
...Ute Manecke; Vasileia Tsiplaki; Michael Blunt Purpose The Open University Library’s Enquiries team developed and implemented a peer support and review process within its service. The aim was to develop a mechanism for staff that is supportive, shares good practice and informs learning and service...
