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Keywords: Library personnel
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2019) 20 (1): 27–36.
Published: 18 October 2018
...Steve Borrelli; Chao Su; Shenetta Selden; Lana Munip Purpose The purpose of this paper is to investigate the perceived role of library personnel in supporting first-generation students at Penn State University Libraries, and also how students’ perceptions of library personnel change over time...
