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Keywords: Medical libraries
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2013) 14 (2): 100–117.
Published: 19 July 2013
...Ellen N. Sayed Purpose This paper aims to describe the process of identifying, applying and assessing the balanced scorecard model on a five‐year, strategic plan in an academic, medical library two years into the five‐year period. The existing strategic plan consisted of eight inter‐connected...
