Keywords: North America
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Journal Articles
Performance Measurement and Metrics (2006) 7 (2): 100–106.
Published: 01 May 2006
... assessment as done through triennial, large‐scale surveys that they initiated in 1992, ongoing qualitative input, and ways to present the data for improvement purposes. © Emerald Group Publishing Limited 2006 Research libraries Assessment North America This paper reports on the first...

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