...Roswitha Poll Purpose Standardization of library performance measures started in 1994, when several handbooks describing performance indicators had already appeared. The 1st edition of the International Standard ISO 11620 was published in 1998, followed by an amendment 5 years later, both dealing...

...Abdoulaye Kaba Purpose The purpose of this case study is to assess and compare the performance of an academic library, in the United Arab Emirates (UAE), before and during the coronavirus disease 2019 (COVID-19) pandemic. Design/methodology/approach The study is based on data collected from...

... continues to be an important focus for higher education, where the trend towards performance-based funding and accreditation criteria includes emphasis on learning outcomes, retention and matriculation” (Chad and Anderson, 2017 , p. 3). Having been embedded before the current analytics-based culture had...

... measures, the need for employing comparative techniques, and the benefits of collaborative efforts for outcomes assessment. Literacy Assessments Performance Outcomes Accreditation Information One responsibility of academic librarians centers on teaching students information skills. Initially...

... of a self‐organizing map, academic library data were clustered and visualized. Analysis of the library data was conducted through the computation of a “library performance metric” that was applied to the resulting map. Findings Two areas of high‐performing academic libraries emerged on the map. One area...