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Keywords: Performance management
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics 1–26.
Published: 18 June 2026
... sessions, total program sessions, and reference service transactions. Public libraries Library outcomes Logic model Library performance Performance management Performance evaluation The Ministry of Education of the Republic of Korea and the National Research Foundation of Korea NRF...
Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2018) 19 (1): 2–11.
Published: 05 February 2018
... driving our outcome-focused service culture and ensuring that our approach to capturing evidence was agile and timely. Academic libraries Performance management Strategic marketing Counselling Higher education Student services Reflecting upon our existing performance model, we shaped...
Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2014) 15 (1-2): 50–57.
Published: 08 July 2014
... Higher education Customer relationships Strategic marketing Quality Performance management “Increasingly […] University leaders will challenge the university as a whole, and individual departments, to answer the question, ‘What's so special about you?’ In other words, universities...
